100% Visibility into the processes
Wpscrm has helped us decrease patient turnaround time and provides us the visibility that we lacked in our previous system.
Hicham Moro
Get a bird’s-eye-view of patient acquisition sources
Accumulate data on leads and referrals acquired from numerous sources like events, TV ads, digital ads, print ads, medical marketplaces, and more at a single glance using analytics software. Improve your marketing strategies by classifying the best and worst acquisition sources and allocate the budget accordingly.
Track marketing spends and ROI analytics
The US Healthcare industry witnesses an increase in digital ad spending every year. How and where to spend becomes a crucial factor in such changing times.
Avoid overspending on marketing and harming the marketing ROI by tracking all the budget allocations in various domains. Simultaneously, analyze the impacts of investments on your institution through graphs and automated reports.
Understand patient engagement through
analytical dashboards
Patient Acquisition
Reduce the mayhem during the new patient intake process with analytical dashboards that visualizes the ratio of patients coming to different departments and doctors. Get a clear idea of the trends affecting the varied patient acquisition over a period.
Patient Engagement
From email open rate to appointment ratios, assess your patient retention rates using various engagement metrics available in the healthcare analytics software. Identify the timings, platforms, and content style that suits different patients and offer the highest involvement.
Enhance patient retention rates
with real-time data
Patient Drop-off
The patient drop-off dashboard not only acts as a warning bell for times when the overall number of patients using your services falls very low but also pinpoints the sources where the drop-offs occur. Understand the reason and strategize further plans to improve retention rates with the help of the reports.
Patient Satisfaction
Improve your overall efficiency with patient satisfaction reports that collect individual feedback through surveys or forms. Get a bird’s-eye view of your staff’s performance using satisfaction metrics critical to your hospital.
Assess user productivity levels
Physician Performance
Track your physician’s productivity levels with visual dashboards containing data on their visitation volume, patient referrals, and total revenue. Get insights into your physicians’ performance with their feedback and satisfaction reports from information provided by patients.
Appointment-to-Visits Ratio/No-Show Dashboard
When a patient misses a scheduled appointment without notifying the hospital staff, they are called no-show patients, costing the healthcare industry about $150 billion yearly.
Analyze the appointment-to-visit trends using graphical reports and maintain the staff size accordingly. Reduce the overall cost by adjusting the schedules and keeping a calculated number of appointment back-ups.
Visualize the entire patient journey in one glance
From the moment the patient chooses your institution to the moment they fill out the feedback form, get access to all their activities on a single platform with Wpscrm analytics software. Analyze and formulate future marketing plans using the commonalities between multiple lead journey maps and the services used most often.
Layer more services based on patient needs
Let analytics help you break down patient information to realize other areas where they might require assistance or treatment. Suggest your services through customized emails or texts to the patient. The platform follows HIPAA guidelines, so you don’t breach your client’s privacy.
Manage location-wise reporting
Access and manage patient reports across various geographical locations. View records of a different branch of your institution and build an overall plan.
Let your patients come first
For any Healthcare institution to boast of a consistent flow of leads, they need to be mindful of what the patients require at present. Gain a detailed understanding of services with rising demand and the reason behind them through real-time data. Utilize surveys and forms to check satisfaction levels and determine whether you should set up new services.
RATED AS THE BEST CRM SOFTWARE BY REPUTED SOURCES
Go Beyond the Desk with Mobile CRM for Healthcare
Wpscrm Health Analytics Software FAQs
The healthcare analytics software is designed to handle and analyze the enormous volume of data that healthcare organizations gather on a regular basis, and turn it into valuable insights that can have a direct impact on both operational benefits and patient outcomes.
Healthcare data analytics automates the collection, processing, and analysis of complex data to gain insights that aid healthcare practitioners in making informed decisions. Analyzing patient data helps reduce errors, lower readmission rates, and identify at-risk populations.
Yes, Wpscrm CRM provides dedicated dashboards empowers you to visualize, analyze, optimize and measure your patient acquisition, patient-engagement, drop-offs, appointment-to-visit ratios etc. On the other hand, it also plays a pivotal role in physician productivity levels.
A data analytics platform is a complete system of tools and services created to analyze huge and intricate data. It helps companies effectively access, merge, interact with, explore, and present data from various sources.
Yes, Wpscrm CRM is completely HIPAA compliant to ensure a safe and secure experience. It follows the Business Associate Agreement (BAA) to guarantee PHI security.
There are five primary types of analytics that play a distinct role in improving healthcare:
- Descriptive analytics: summarizes past data to understand what happened.
- Diagnostic analytics: investigates the reasons behind past events.
- Predictive analytics: uses past data to make predictions about future events.
- Prescriptive analytics: suggests the best course of action to achieve a specific goal.
- Discovery analytics: analyzes vast amounts of data to uncover hidden patterns or relationships.
