Travel CRM & Marketing Solution for Tour Package Providers
Sell more travel packages, engage your prospects, and manage your vendors in one platform
Trusted by 12,000+ users across 32 countries
Capture holiday booking inquiries from all your marketing channels
Unify all lead generation channels for your travel packages
Travel portals and booking partners
PPC, social media, website etc.
Website, customer referral, chat etc.
High-converting landing page templates designed for travel businesses
Dozens of beautiful templates to choose from
Track phone conversations from prospects &
customers
Every phone call – inbound or outbound, is captured and recorded in WPSCRM . In case of new booking inquiries, a new lead is created. In case of old customers, the records are updated automatically to reflect new phone conversations. Seamless integration with SuperReceptionist, CallRail, CallTrackingMetrics and other call tracking software.
Automatically distribute leads by trip location, budgets etc.
Route inquiries to the package customization teams based on budget, destinations, departure cities and preferences
Reduce response time with new inquiry notifications
Automate SMS and email communication to your qualification and package customization teams, as soon as a new inquiry is assigned comes in. Helps you reduce response time, and score better than your competitors.
Customize everything to suit your needs – stages, activities, scores etc.
WPSCRM fits easily into your current processes
Keep complete tab on your prospects and customers
Track your prospects’ activities to identify their traveling intent this time around. Automate follow-up actions. If they are viewing multiple Beach packages, send them offers on the same etc.
Marketing automation to engage prospective travelers & customers
Automate all marketing communications, booking notifications etc.
On travelers’ preferred mode of communication
Engage and entice prospective travelers across all media – use automated emails, SMSs, Facebook retargeting and Adwords remarketing, using targeted lists and automation workflows
Automated all sales tasks – like internal notifications and task assignment
Complete sales automation for an efficient team
Manage your inquiry and agency partners & all other external agents
Attribute closures correctly to the inquiry partners, and identify best and worst performing vendors
Restricted access for partners
Set custom permissions for external agents and partners. This would make sure that partners can access only their own leads, and check the progress on them.
Analyze the booking sources, package sales and sales performance
Get all the information you need in customized dashboards
Travel marketing and sales connectors
Travel marketing and sales connectors
Integrates with all the popular hospitality marketing, sales, telephony and call center apps that you use and love. You can use APIs and customization to connect your inventory solution to WPSCRM as well. Zapier integration allows you to build your custom connectors as well.
Marketing + CRM + Lead management – all in one place
“Since using WPSCRM , we are able to maintain a higher engagement with our leads with email campaigns and automation. Detailed marketing reports give us an idea of our best performing campaigns. And the best part – it has all the tools we need for marketing, CRM and lead management.”