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Marketplace CRM – Onboard More Sellers & Enhance Buyer Experience

Empower your teams to manage end-to-end seller journey + Enhance buyer experience

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Helping top marketplaces transform their seller and buyer operations

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Which Online Marketplaces Does WPSCRM Help?

If you manage two-way buyer-seller relationships,
you are in the right place!

Accounting & Bookkeeping

The Accounting & Bookkeeping module in CRM helps you record, track, and manage all financial transactions, including invoices, payments, expenses, taxes, and ledgers. It ensures accurate financial reporting and smooth integration between sales, customers, and accounts.

Customers

Manage all your customers in one place with complete profiles, contact details, activity history, and follow-ups—helping you build stronger relationships and deliver better service effortlessly.

Sales Module

Create and manage proposals, estimates, and invoices with ease. Track deals from quote to payment, streamline your sales process, and ensure faster closures with complete sales visibility in one place.

Timesheets Attendance Management

Timesheets & Leave Management module is a complete online time and attendance solution for employee time tracking, project time tracking, leave management and shift planning

WhatsBot

WhatsApp Marketing, Bot, and Chat Module for WPSCRM. This innovative module is designed to seamlessly integrate with WPSCRM., offering businesses an unparalleled suite of tools for marketing, automated customer interactions, and real-time support through WhatsApp.

HR Record

HR Records is a human resource records system. The primary function is to provide a central database containing records for all employees past and present. Human resource records refers to the informational documents utilized by an organisation to carry out its functions. It represents the memory of organisation.

HR Payroll

HR Payroll module allows you to pay your employees quickly and correctly every time you run payroll. The right system can shave hours off your payroll process, help you pay payroll taxes, and comply with labor laws.

WhatsApp Cloud API Business Integration Module

The WhatsApp Business Platform Intergration module for WPSCRM, gives medium to large businesses the ability to connect with customers at scale, using Cloud API and free messaging, under WhatsApp Business Account (WABA) limits. You can start conversations with customers,

Warehouse/ Inventory

Inventory Management Module is a tool that allows you to track goods across your business’s supply chain. It optimizes the entire spectrum spanning from order placement with your vendor to order delivery to your customer, mapping the complete journey of a product. Through accurate tracking of goods, businesses can minimize waste, analyze trends, and make better investment decisions.

Grow Your Seller Operations at Scale

Onboard more sellers, keep them engaged and manage their entire lifecycles

P2P sellers

Peer-to-peer seller marketplaces—whether for renting or selling—face unique challenges, from recruiting individual sellers online to ensuring a smooth selling process, including quality checks, buyer–seller mapping, and more. WPSCRM helps streamline end-to-end selling operations, enabling marketplace teams to scale efficiently.

B2C sellers

B2C marketplaces often rely on large field teams to onboard new partners door-to-door—across both the supply side (merchants, dealerships, vendors) and the delivery side (drivers, delivery partners, and more). WPSCRM helps onboard, engage, and manage end-to-end merchant and partner relationships from a single platform.

B2B sellers

B2B marketplaces that connect retailers, wholesalers, manufacturers, distributors, and other business entities require additional processes for sample and bulk orders, quality checks, feedback, and credit-based buying. WPSCRM streamlines the entire workflow and seamlessly connects all teams on a single platform.

Manage service partner onboarding at scale

Onboard fleets, drivers, delivery executives, and more in minutes—not days—with WPSCRM. Automatically collect and verify documents, send joining instructions, and get your staff started instantly with a powerful field CRM. Easy to adopt across all hierarchies and skill levels.

Engage your buyers and manage buyer relationships

In addition to managing sellers, WPSCRM makes it easy to manage complete buyer relationships as well. Attract more buyers—whether businesses or consumers—through online and offline campaigns, capture every interaction in WPSCRM, keep buyers engaged, and drive repeat purchases with omnichannel upsell and cross-sell campaigns.

Reduced document filing time for merchants by 90%

Earlier, an individual salesperson took 8–10 minutes to capture the required details of a prospective supplier. With WPSCRM, it takes just about a minute. The result—not only are suppliers better engaged, but the onboarding process has become significantly easier for our team. Overall productivity has increased by 70%.

Courtney Henry

Product Designer

You don't need to waste your time and money anymore on searching for the right elementor page builder.

Kathryn Murphy

Back-End Engineer

You don't need to waste your time and money anymore on searching for the right elementor page builder.

Robert Fox

Supporting

You don't need to waste your time and money anymore on searching for the right elementor page builder.

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